Privacy Policy

Information We Collect

Information You Provide Directly

When you place an order or contact us, we collect information you provide, which may include:

• Name and shipping/billing address
• Email address and phone number
• Payment information (processed securely through Stripe or PayPal — we do not store your full payment details on our servers)
• Order details, notes, and any communications you send us

Information Collected Through Email Signup

If you choose to sign up for our email list through the signup form on our website, we collect your email address for the purpose of sending you updates, promotions, and information about new products. Signing up is entirely optional and you may unsubscribe at any time.

Information Collected Automatically

Like most websites, our site automatically collects certain technical information when you visit, including:

• IP address and approximate location
• Browser type and device information
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies

We use Google Analytics to help us understand how visitors interact with our site. This data is aggregated and anonymous — it helps us improve the shopping experience and understand which content is most useful to our customers. You can opt out of Google Analytics tracking via Google's opt-out tool at tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking information
• Respond to questions, claims, or customer service inquiries
• Send marketing emails to subscribers who have opted in (you can unsubscribe at any time)
• Improve our website, product offerings, and overall customer experience
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:

• Shipping carriers: We share your name and address with USPS to fulfill your order.
• Payment processors: Stripe and PayPal process payments on our behalf. Your payment data is handled directly by these processors under their own privacy policies and security standards.
• Shippo: We use Shippo as our shipping label platform. Your name and shipping address are shared with Shippo for the purpose of generating shipping labels. If we ever switch to another comparable service provider, your information provided would be presumed the same.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

Cookies

Our website uses cookies — small text files stored on your device — to support site functionality and improve your browsing experience. Cookies help us remember your cart contents, understand site traffic patterns, and deliver relevant content. Most browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website, including the shopping cart.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy — typically for the duration of our business relationship and for a reasonable period thereafter to comply with legal and accounting requirements. You may request deletion of your data at any time by contacting us at [email protected].

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, please contact us directly at [email protected]. We will respond to all requests within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are encrypted and handled by PCI-compliant processors. While no system is completely foolproof, we are committed to maintaining appropriate safeguards.

Third-Party Links

Our website may contain links to third-party sites such as our Facebook and Instagram pages. These sites operate under their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of any third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out: